We're here to help make your Barcelona experience unforgettable
Have questions about accommodation, transportation, or Barcelona in general? Need assistance with booking an apartment or planning your visit? Our friendly, multilingual team is ready to help you with personalized advice and support. We respond to all inquiries within 24 hours, often much faster.
+34 932 373 333
Monday - Friday: 9:00 - 20:00
Saturday - Sunday: 10:00 - 18:00
CET (Barcelona Time)
Carrer de Pau Claris, 150
08009 Barcelona, Spain
Office visits by appointment only
Monday - Friday: 10:00 - 18:00
Fill out the form below and our team will get back to you as soon as possible. All fields marked with * are required.
Interested in partnership opportunities, corporate housing, or bulk accommodation bookings?
Email: [email protected]
Have a property in Barcelona? Learn about listing your apartment or hotel with Way2Barcelona.
Email: [email protected]
Media inquiries, press releases, and partnership requests for journalists and content creators.
Email: [email protected]
For urgent matters during your stay (current guests only):
24/7 Hotline:
+34 600 123 456
We aim to respond to all inquiries within 24 hours during business days. Urgent matters are prioritized and often receive responses within a few hours. For immediate assistance, please call us during office hours.
Our team is multilingual and can assist in English, Spanish, Catalan, French, German, Italian, and Portuguese. Please indicate your preferred language when contacting us.
We operate by appointment only to ensure we can give you our full attention. Please call or email ahead to schedule a meeting. Same-day appointments are often available.
No, all consultation and advice services are completely free. We only charge for actual bookings (apartments, hotels, transfers). There are no consultation fees or hidden charges.
Current guests have access to our 24/7 emergency hotline. For general inquiries outside office hours, please send an email and we'll respond first thing the next business day.
You can request a booking through our contact form, by email, or by phone. We'll send you available options, confirm your choice, and guide you through the simple booking process with secure payment.
Our office is centrally located in the Eixample district, easily accessible by public transportation and within walking distance of major Barcelona attractions.
Passeig de Gràcia (L2, L3, L4)
5-minute walk
Girona (L4)
3-minute walk
Lines: 7, 22, 24, 39, V15
Bus stop: Pau Claris - Diputació
Right outside our building
Bicing Station:
Pau Claris - Consell de Cent
(50 meters from office)
Bike racks available
Quick questions? Message us on WhatsApp for fast responses during business hours.
+34 932 373 333
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Whether you need accommodation, transportation, or just some friendly advice, we're here to help